Privacy Policy

Effective Date: April 20, 2025

At Crystal Gomez Tech (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our services, including our website, technology consulting, educational programs, and events.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, and payment details.

  • Business Information: Company name, role, or industry when relevant to providing services.

  • Technical Information: Device details, IP address, browser type, and website usage data

  • CRM Data: Information entered into the CRM platform, including contacts, communication history, and related business data

  • Voluntary Information: Information you provide when completing forms, surveys, registering for events, or communicating with us

2. How We Use Your Information

We use your information to:

• Deliver and improve our CRM, consulting, training, and event services

• Process registrations, subscriptions, enrollments, and payments

• Provide and maintain access to the CRM platform

• Communicate service updates, support messages, and important notifications

• Send marketing communications, offers, and reminders (you may opt out at any time)

• Personalize your experience with tools, content, and recommendations

• Ensure compliance with legal, regulatory, and security requirements

3. Sharing of Information

We do not sell or rent your information. We may share data only with:

  • Trusted Service Providers for payment processing, CRM infrastructure, messaging, email delivery, hosting, and IT systems

  • Event & Program Partners when you register for joint programs or events

  • Third-Party Integrations connected to the CRM platform that you choose to use

  • Legal Authorities when required by law or valid legal request

4. Third-Party Platforms & Services

Our services, including the CRM platform, may rely on third-party providers. These providers may process data as necessary to deliver features such as:

• SMS and messaging services

• Email communications

• Phone and call functionality

• Hosting and infrastructure

Your use of these services may also be subject to the terms and privacy policies of those providers. We are not responsible for their practices or performance.

5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information. However, no system can guarantee complete security.

6. Your Rights

You may have the right to:

• Access, update, or delete your personal information

• Opt out of marketing communications at any time

• Request a copy of the data we hold about you

• Withdraw consent where applicable

To exercise your rights, contact us at:

[email protected]

7. Data Retention

We retain your information only as long as necessary for business operations, legal obligations, and compliance requirements.

8. Client Data Responsibility (CRM Use)

If you use our CRM platform, you are responsible for:

• The data you collect, store, and manage

• Obtaining proper consent for communications

• Compliance with applicable data privacy and communication laws

Crystal Gomez Tech does not control how you use your data within the CRM.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience on our website.

What Are Cookies

Cookies are small data files stored on your device that help us understand how you use our website.

How We Use Cookies

We use cookies to:

• Improve website functionality and performance

• Analyze website traffic and user behavior

• Personalize content and user experience

• Support marketing and advertising efforts

Types of Cookies We May Use

Essential Cookies: Required for website functionality

Analytics Cookies: Help us understand usage patterns

Marketing Cookies: Used for advertising and remarketing

Managing Cookies

You can control or disable cookies through your browser settings. Disabling cookies may impact your experience on our website.

10. Third-Party Links

Our website and platforms may contain links to third-party websites. We are not responsible for their content or privacy practices.

11. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal data from individuals under 18.

12. Updates to This Policy

We may update this Privacy Policy at any time. Updates will be reflected by revising the Effective Date. Continued use of our services constitutes acceptance of any changes.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Crystal Gomez Tech
Email: [email protected]
Phone: 713-659-9142
Website: https://www.crystalagomez.com

© 2026 Crystal A. Gomez. All Rights Reserved.